Refund policy

1) Returns

We accept returns within 14 days of receiving your order, provided that:

  • The item is completely unused.
  • It is in its original condition, exactly as received.
  • All accessories are included: box, dust bag, tags, and any documentation.
  • No signs of wear, scratches, creases, or odors are present.

Any visible sign of use — even minimal — will void the return request entirely.

2) Exchanges

Exchanges are accepted within 7 days under the same conditions as returns. 

Customers may choose another item and pay or receive the price difference if applicable.

Official Return & Exchange Request Method 

To request a return or exchange, please send an email to: Leathari.eg@gmail.com

You will receive a response within 5 business days.

(Please note: requests sent via direct messages or WhatsApp will not be processed unless submitted by email.)