Refund policy
1) Returns
We accept returns within 14 days of receiving your order, provided that:
- The item is completely unused.
- It is in its original condition, exactly as received.
- All accessories are included: box, dust bag, tags, and any documentation.
- No signs of wear, scratches, creases, or odors are present.
Any visible sign of use — even minimal — will void the return request entirely.
2) Exchanges
Exchanges are accepted within 7 days under the same conditions as returns.
Customers may choose another item and pay or receive the price difference if applicable.
Official Return & Exchange Request Method
To request a return or exchange, please send an email to: Leathari.eg@gmail.com
You will receive a response within 5 business days.
(Please note: requests sent via direct messages or WhatsApp will not be processed unless submitted by email.)